WEBSITE PRIVACY POLICY & TERMS OF USE

We may collect personal information that you choose to provide, such as your name, email address, phone number, company and role when you contact us, request information or subscribe to updates.

We may also collect technical information about how you use our website, including your IP address, browser type, device details, pages viewed and referring site, typically through cookies and similar technologies.

We use your personal information to respond to enquiries, provide information you have requested and manage our relationship with you.

We may use aggregated, non‑identifying information to understand how our website is used and to improve its content and performance.

If you opt in to receive updates, we will use your contact details to send you news, insights or event information related to SnapCore and our services. You can opt out of these communications at any time.

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, manage communications or provide analytics, and who are bound by confidentiality and privacy obligations.

We may also disclose information where required by law, to respond to a legal request, or to protect our rights, property or safety, or that of others.

Our website may use cookies and similar technologies to remember your preferences and to help us understand how visitors use the site.

We may use third‑party analytics services (such as Google Analytics) that collect information in an aggregated form about traffic and usage patterns. This helps us improve the site and our content.

You can usually choose to disable cookies in your browser settings, although this may affect how some parts of the site function.

We store personal information in systems that use reasonable security safeguards to protect against loss, unauthorised access, use, modification or disclosure.

We retain personal information only for as long as it is needed for the purposes set out in this policy, or as required by law or good business practice.

Some of our service providers or systems may be located outside New Zealand. This means your personal information may be held or processed in other countries with different privacy laws.

Where this occurs, we take reasonable steps to ensure your information is protected in a way that provides comparable safeguards to those in the New Zealand Privacy Act 2020.

You have the right to request access to the personal information we hold about you, and to ask for it to be corrected if you believe it is inaccurate or incomplete.

If you would like to make a request, please contact us using the details below. We may need to verify your identity before providing access or making changes.

If you have any questions or concerns about this Privacy Policy, or wish to make a request relating to your personal information, please contact:

Email: info@snapcore.co 

Postal: Snap Information Technologies Limited (trading as SnapCore), 93 Beatty Street, Annesbrook, Nelson 7011, New Zealand

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner in New Zealand.

This website is operated by Snap Information Technologies Limited, trading as SnapCore ("SnapIT", "SnapCore"”, “we”, “us”, “our”).

These Terms of Use govern your use of this website and any content made available through it. By accessing or using the site, you agree to be bound by these terms. If you do not agree, you must not use the site.

You may use this website for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the site by, any other person.

You must not attempt to gain unauthorised access to this site, interfere with its normal operation, or introduce any malicious or harmful code.

Unless otherwise stated, all content on this website, including text, graphics, logos, icons, images and software, is owned by Snap Information Technologies Limited (trading as SnapCore) or used under licence.

You may view, download and print content for your own internal business or personal use, provided you do not remove any notices or attempt to claim the content as your own.

You must not reproduce, distribute, modify, publish, or create derivative works from any content on this site without our prior written permission or the permission of the relevant rights holder.

We aim to ensure the information on this website is accurate and up to date, but it is provided for general information only. It is not professional advice and should not be relied on as such.

We do not guarantee that the site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or change all or any part of the site without notice.

This website may contain links to third‑party websites for your convenience. We do not control, and are not responsible for, the content or privacy practices of those sites.

A link to another site does not imply our endorsement of that site or the information it contains, and you access any third‑party site at your own risk.

To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense (including indirect or consequential loss) arising out of or in connection with your use of, or inability to use, this website or any content on it.

Nothing in these terms limits any rights you may have under the New Zealand Consumer Guarantees Act 1993 that cannot lawfully be excluded.

To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense (including indirect or consequential loss) arising out of or in connection with your use of, or inability to use, our products and services, including any monitoring, alerting, or analytics features. Our products and services are intended to assist with monitoring only and are not a substitute for life‑safety systems, emergency response procedures, or workplace health and safety programmes; you remain responsible for complying with all applicable health and safety and privacy laws and for maintaining appropriate human supervision and review.

We may update these Terms of Use from time to time by posting a revised version on this page. Changes take effect from the time they are posted.

By continuing to use the website after any changes are made, you accept the updated terms.

These Terms of Use are governed by the laws of New Zealand.

You agree to submit to the non‑exclusive jurisdiction of the New Zealand courts in relation to any dispute arising out of or in connection with these terms or your use of this website.